Rooms are outdated but fine. Bathroom was dark, but had good water pressure, very nice towels and supplies. Nice TV in room with some options for on demand viewing. Very comfortable bed and pillows. Staff was pleasant. Pool was nice, but had kids there for private lessons late afternoon / early evening on a weekday.
Service was pretty good. Got warm cookies upon check in, and the front desk staff was courteous. The rooms were clean, and had a coffee pot. I didn't realize when I booked that there wouldn't be any refrigerator or microwave available, which was unfortunate as I usually use these. Got the hotel room with added breakfast (It's not complimentary). The first day, breakfast was fine. Wide food selection, and the staff was great. Second morning, they didn't even look at us, offer coffee, or clear any plates until the very end.
Checking in and out was seamless. The room was very clean and we'll stocked (towels, soap, etc). The pool are was very nice but there was only 1 towel. I loved that HBO was included in the room rate. The hotel was minutes away from SoNo. Only complaint is the lack of activities in the area for children.
I was there for a meeting. The woman at the front desk was friendly and helpful in guiding me to the right room. The room itself was clean and set up comfortably. The food set out was fresh and tasty as was the coffee service. We were also served a delicious lunch that was set up quietly without disturbing us and the waiters were also very nice. A very good experience.
Clean rooms. Polite, efficient front desk staff. Sufficient parking, some surface, some covered. Convenient location. Pool is fine but could use more greenery around it. Coffe is free but not that wonderful.
Doubletree By Hilton Hotel Norwalk is a US Lodging based in Norwalk, New York. Doubletree By Hilton Hotel Norwalk is located at 789 Connecticut Ave, Norwalk, CT 06854, USA.
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